 Process Reengineering
Since its establishment, Info Tech Outlook, Inc. has provided consulting and
management training for domestic and international clients. Info Tech's efforts
concentrate on helping management improve productivity, quality and the cost
effectiveness of service delivery. The results of these programs and efforts
help our client companies improve customer service levels, save employee work
time, and ultimately reduce their operating costs, while improving service,
quality, and more. Each client experiences an immediate, tangible, and lasting
impact to the bottom line. Additionally, Info Tech on-site training programs and
workshops enable managers and supervisors to achieve greater employee
involvement in helping to improve the business performance.
Our Areas of Expertise
 We can assist your organization in identifying and implementing significant
improvements in processes that lead to quantum leaps in performance beginning
with initial strategic and business planning through preparing your employees
for the changes that come with new initiatives such as Knowledge Management,
Business Process Reengineering (BPR) and Functionality Assessments (FA). Since
information technology is a key enabler for an organization to achieve quantum
leaps in performance, we also provide the organization with assistance in
developing strategies that integrate technology with the organization's overall
strategic direction.
Our clients are currently achieving
dramatic results, such as 60% reduction in cost, 45% reductions in cycle time,
and 45% reduction in process steps. These outstanding results have been achieved
by employing our ITO Change methodology. ITO Change is a Three Step
Reengineering process that helps companies re-design and implement change. ITO
Change, a team approach, is tailored to the needs of each client. The end result
of ITO Change is both a specific design for your needs, and the right to use
this proven methodology for your companies' own internal use as the right
solution is implemented!
LEVEL ONE:
Conduct a Strategic Assessment -
listing business goals, objectives, a cost/benefits estimate, and an outline of
the overall plan for change.
LEVEL TWO:
A. Model and Analyze the
"As-Is" - we make a structured model of all of the functions of the client's
processes as they are today. This step shows how business is actually performed,
and the detailed steps that are taken to perform them. This also includes an
analysis of the cost of those functions and the opportunities to reduce cost.
B. Model and Analyze the
"To-Be" - we develop a new structured model based on all the information
gathered that defines and refines the client's future operations. This model
shows how the business and/or operations should work in the future, once change
plans are implemented.
LEVEL THREE:
Develop and Execute an Implementation
Plan - we design strategic, financial and technical plans for the "To-Be" model
which was designed in Level Three. This plan matches the determined business
goals. Opportunities identified in Level One will be tested against the model
developed in Level Two. Level Three also provides detailed group
technology-based analysis of parts and products, equipment lists and layouts,
identified training requirements, and cost/benefit scenarios for implementation.
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